How to Create a Successful E-commerce Environment

Merchant creation of trusted transaction processes is an excellent idea, but I don’t think that is the ultimate solution. If we are going to create a successful e-commerce environment, it should not be relaxed, but rather confident. We need to give the weakest link (which is usually the consumer) the knowledge and tools so that they can be conscious of cybercrime even before they get to the merchant site.

Below are some stats cited on how unaware consumers are of Internet security threats:

-The 2002/03 British Crime Survey showed that 18% of households with internet access said their home computer had been affected by a virus. This had increased to 27% in 2003/04. One-third said the virus had damaged their computer.

- Less than 1 / 3 users have noticed that their accounts had been compromised, with more than 50% rely on friends for insight

- 62% of users do not know that their accounts have been discredited

- A side note statistic I found and would also like to share is that businesses are also unprepared when it comes to combating Internet Security:

- The biennial Department of Trade and Industry (DTI) Security Breaches survey reports that 62% of UK businesses had a computer security incident in the 2006.


Commtouch. (October 2011) Retrieved from http://letsbytecode.com/security/62-of-users-are-unaware-that-their-email-accounts-hacked/

Department of Trade & Industry, Information Security Breaches
Survey: Technical Report, April 2006 06/803

The Home Office, Fraud and Technology Crimes: Findings from the British Crime Survey 2003/4, the 2004 Offending Crime and Justice Survey and administrative sources, September 2006

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